Thank you for taking the time to visit the Juliette et Felicity store. If you can't find the answer you are looking for in the content below, please don't hestitate to contact us. We are available between the hours of 8:00am and 4:00pm Monday to Friday, and are happy to help!

Email us at, or on the form here.

We are here to help. Please contact us with your order number in the subject line at Our online customer service hours are 8am - 4pm, Monday to Friday.

Although we take great care in providing photography on our website that represents the clothing as true to life, different screen resolutions and brightness settings will sometimes alter the true colours of the garment.

Each fabric is chosen with the earth in mind; only using natural fibers which can be composted at the end of their life. Even our notions and haberdashery are carefully selected, choosing natural materials over plastic where possible. We aim to become a fully integrated eco friendly and ethical company, a journey that we have just embarked on but excited to pursue.

Australian shipping (National) - free

International shipping - AU$20.00 flat rate

Find more about our shipping policy here

Had an issue with your order and looking to exchange or return? Find all the information about our Exchanges and Returns policy here

For general enquiries, contact us by emailing us at